Are you looking to contract a window replacement company for window replacement?
Hiring a professional may seem like the smartest way to go about replacing your windows. But it’s best to be knowledgeable about the type of services a window replacement company does and how it can help your project.
You want to make sure the window replacement company can offer you the services you need.
In addition to searching consumer reports and reviews of these companies, calling them by phone and inquiring with them is a great way to find out more about the company and what they can offer you.
Before you contract a window replacement company, ask them these 6 questions.
1. Do You Charge for an Estimate?
If you’re on a budget, this is especially important to ask.
You want to save as much money as possible but get the job done. The first thing to do is knock out companies who charge a lot for unnecessary costs.
When shopping around for a window replacement company, call them and ask if they charge for an estimate.
Most companies have no problem telling you up front. It takes their time to drive to your house, view the windows, and discuss further details with you. Therefore, requesting additional costs isn’t too far-fetched for these companies.
If they state they do charge an estimate, immediately ask how much. If it’s something you think is within your price range in addition to the service, then discuss more details with them.
2. How Long Have You Been in the Business?
You want to contract a company that can do their job and can do the job well. Asking how long they have been in business is a great way to evaluate their experience.
Most companies provide this information on their website and other promotional materials. Do some digging into the company. If you can’t find anything, then include the business and experience question as part of your questionnaire.
In addition to how long they have been in business, also ask about the duration of their experience. A window replacement company could have only formed two years ago, but the combined experience could amount to 30 years.
Don’t forget about the employees. Chances are, the company owners, or the ones with the most experience, may not be the ones who work on your windows.
Specifically, inquire about the experience of the person who’s working on your windows to make sure you’re getting the most out of your window replacement.
3. Do You Have Your Own Crew?
This question relates to the previous question. While the company might be reputable, you need to know if the ones working on your window are equally reputable.
When a window replacement company hires staff, they look for specific standards and qualifications. If they use their own staff, the company will confidently tell you all of their qualifications.
But if they subcontract, they may not be able to discuss all of the details of the contractors. The company may not even know the person who will work on your windows.
If the company states they subcontract, find out the details. If it’s a specific company, contact them. Or if they subcontract specific personnel, find out as much information as you can.
You want to make sure you have the best person for the job, not just the best company for the job.
4. Is There a Specific Window Type or Brand You Use?
You want to know the company’s products just as much as you want to know the workers and the business.
If you’re willing to invest good money into your windows, make sure you do so with a great type or brand of windows. Make sure the windows are made of a sturdy material and are energy efficient.
When they state what brand or type of windows they use, look up the product. See if the quality of the windows justifies the cost of the service.
Also, look up reviews of the type or brand of windows. If they receive bad reviews, skip that company altogether.
5. What are the Payment Terms?
If you’re paying a window replacement company, you want to know how their payment methods work. Each company has a different payment method, and you should choose a company with the most convenient method for you.
Asking about payment terms will not only leave you prepared to pay for the service but can also identify any potential fees.
If the company gives you a service price but you notice the payment is higher after it’s broken up, then there’s information they never gave you.
Common payment terms include a one-time payment, cash in advance, or even a payment period of a certain amount of time after the installation.
6. How Do I Handle Service Issues After Installation is Complete?
Let’s say a few years down the line, you start experiencing issues with your windows.
You don’t want to go through the hassle of finding another window replacement company. And if you liked their services enough, you want to continue giving them business.
When you’re inquiring with a company, ask them if they can continue services when your windows experience issues. Also, ask about pricing and what exact services they offer in regard to post installation.
It’s common for companies to offer post-installation services or at least provide assistance if you experience issues. Some companies may even give you insight on how to DIY common window replacement issues.
Just make sure they won’t try and sell you another installation service. If they do, research your problem and be informed if you truly need another new installation or not.
It’s Time to Hire a Window Replacement Company
Now that you know the essential questions to ask a window replacement company, it’s time to go forward with your window replacement project.
There are many factors to consider when hiring a company for window replacement, so make sure you have the best people for the job.
Contact us if you want the best windows for your next window replacement project!
